Toyo tyres are manufactured to the highest standards, using advanced state of the art equipment and latest quality materials. In addition, Toyo tyres undergo rigorous product testing processes at all stages of development and manufacture. For these reasons, Toyo Tires are so confident of the quality and reliability of our tyres, we guarantee it.
Toyo Tires will replace any tyre that is found to be defective due to the manufacturing process or materials used. Toyo Tires will replace any tyre with unrepairable damage resulting from normal road use.
To make a Tyre Life Guarantee claim, simply return the tyre to the Toyo Tires Platinum Dealer it was purchased from. Your Toyo Tires dealer will need to ensure both your guarantee and the nature of your claim is valid. Provided that produce your original sales invoice and stamped guarantee leaflet your dealer will replace the tyre at a discounted price based on the amount of tread remaining on the tyre.
Your Toyo Tires Platinum Dealer will measure the remaining legal tread on your tyre. The tread will be measured in the centre and on the edges of the tyre to ensure an accurate and consistent reading. If any measurements on the tyre are below 2.0mm, no credit will be given. The decision of the individual participating Toyo Tires Platinum Dealer is final. By looking at the table opposite you can see how the amount of remaining legal tread is converted to a percentage claim allowance. This allowance is then redeemed as a percentage discount against the current selling price of your new replacement Toyo tyre. The terms of this guarantee require that the replacement tyre tted is the same size as the original and is a Toyo tyre. Your old guarantee leaflet along with the damaged tyre will be retained by the dealer and a new guarantee leaflet will be issued to cover the new tyre.
You cannot make a claim under this guarantee if you wish to switch to another tyre brand. However, if your Toyo Tires Dealer believes that your tyre may have failed due to a manufacturing fault rather than due to accidental damage, they will be more than happy to send it back to the manufacturer through the official tyre industry adjudication process. Only after the adjudication process has been completed and a manufacturing fault found, will a percentage allowance be made based on the remaining legal tread on the tyre. You can then use this allowance to affect a discount against any replacement tyre brand you choose to purchase. The manufacturer’s decision will be final.
The Guarantee covers material or manufacturing defects, and irreparable damage caused by normal road use.
It excludes damage caused by the following: